Be aware, many web (e-commerce) retailers do not include shipping with the price of their products. Please make note of their website address prior to contacting us because we will need it to verify the price. Please verify with the business, where you found a cheaper price, the TOTAL cost to you, including any additional option costs and shipping costs. To return products, call customer service at 80 for instructions and details. A 15-20% restocking fee will also apply depending on the item. All others will be shipped at the customer’s expense to the least costly location as determined by ADHME. If you received a damaged product, you may return and exchange that product at no cost to you. All returns and/or exchanges must have prior authorization. For all others, we offer a 30-day return policy on most products. Those products are marked accordingly on the product page. Some products by law cannot be returned for hygienic reasons. Please contact us if you require shipping to Alaska or Hawaii. Shipping is free in the Continental USA for all products. Together, we’ll make sure you get exactly what you need. In addition, you never need to feel uncertain over what to buy because you can engage in live chat or on the phone with an expert. We also offer free shipping, low price guarantee, and easy returns. That’s why we sell only the very best home medical equipment brands. We know our customers needs and we are careful about what we choose to sell to meet those needs. Why should I do business with you and not Amazon or some other home medical equipment company?įirst, we are a family-run business with years of experience. We suggest checking with your private insurance company about possible reimbursement from them with your paid receipt. However, for certain products that Medicare may partially reimburse on a purchase (i.e., commodes, lift chairs, walkers and rollators), we do provide a detailed paid invoice which will include any product HCPCS billing codes. ![]() In order to keep our costs down and offer greatly reduced prices, ADHME does not bill any insurance company. Be sure you are comparing apples to oranges! Or perhaps what you're looking at may not include options we include. First though, we like to advise customers that there may be hidden costs at other shopping sites such as shipping or tax. Thank you for wanting to do business with us! This is explained in detail on our Policy page. What do I need to do to get that low price? You said you will match price if I found a cheaper price elsewhere. See our Policy page for more information. ![]() All others will be shipped at the customer’s expense to the least costly location. Damaged product may be returned and exchanged at no cost to you. ![]() What if I don't like it? What is your return policy? Shipping is free in the Continental USA for all commodes and other products.
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